Delicacy | Refinement | Balance

Terms and Conditions

The terms that guide every Zenvara purchase.

Last updated: 4 May 2026

By accessing or using Zenvara, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms govern your use of our website and services. By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

All our jewelry pieces are carefully designed and curated. While we strive to ensure accuracy:

  • Slight variations in color or appearance may occur due to lighting or display differences
  • Product availability is subject to change without notice
  • We reserve the right to discontinue any product at any time.

3. Pricing

All prices listed on the website are in INR and are subject to change without prior notice.

  • Prices include applicable taxes unless stated otherwise
  • Additional shipping charges, if any, will be clearly displayed at checkout

4. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete
  • Orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order at our discretion
  • In case of cancellation, any amount paid will be refunded as per our Refund Policy.

5. Payments

Payments are processed through secure third-party payment gateways.

We do not store your payment details. All transactions are subject to verification and approval.

6. Shipping & Delivery

We aim to process and dispatch orders within the promised timeline.

  • Delivery timelines may vary based on location
  • Delays caused by logistics partners or unforeseen circumstances are beyond our control

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Cancellation Policy.

Please review that policy carefully before making a purchase.

8. Intellectual Property

All content on this website, including the following, is the property of Zenvara and is protected by applicable intellectual property laws:

  • Designs
  • Images
  • Logos
  • Text
  • Unauthorized use, reproduction, or copying is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt or interfere with the website's functionality
  • Misuse or exploit any part of the service

10. Limitation of Liability

Zenvara shall not be held liable for:

  • Any indirect or incidental damages
  • Losses arising from misuse of products
  • Delays or interruptions beyond our control

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

12. Contact Us

For any questions regarding these Terms & Conditions, you may contact us:

  • Email: getzenvara@gmail.com
  • Phone: 9911988358
  • By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.